MoD Demands Payback Over BT 'Scam' |Sky News|Business

MoD Demands Payback Over BT 'Scam' |Sky News|Business: "The Ministry of Defence is demanding money back from BT after an alleged call centre scam that has left it out of pocket by millions. Target demands Target demands During an employment tribunal for a sacked call centre worker, it was claimed that BT staff made false calls to meet targets. But BT denied allegations that it or its staff defrauded the MoD. Four BT call centres, at Dumbarton, Kettering, Wakefield and St Helens, handled MoD calls from British bases abroad to the UK. The MoD paid for all the calls but if the centres failed to answer them within a certain time limit, BT had to pay a £30,000 monthly penalty to the Ministry."